Food Village delivery

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How delivery updates work

This guide explains the stages; it is not a live progress indicator. Your actual status is shown in My Orders or the secure order-status link.

1ReceivedWe have received your order.
2PreparingYour food is being prepared and packed.
3Ready / on the wayYour order is ready for delivery.
4DeliveredYour order has arrived.

You can also reopen the secure order-status link in your confirmation email or SMS. Live rider location is not shown.

Call Food Village · 04 239 8502